Job Detail

Customer Relations Officer

Application Deadline: 31-03-2019

Resumes Recruiter Nig
Full Time
Category : Customer Service Expected Salary : ₦K Experience(s) : 5 Year


Duncan Maritime Ventures (Nig) Limited, a member of the Duncan Group of Companies is a front runner in the Nigeria maritime and logistics services and a leader in world freight with a proven track record that stem back some 31 years. Our business is open to all and sundry; Federal Government, State Government and Local Government. We are open to medium- and short-term contracts, including one-offs, for medium- to small-scale industries and individuals alike. We are a one-stop maritime and logistics services company. We are recruiting to fill the position below:

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(Last Updated On: March 7, 2019)

Job Title: Customer Relations Officer
Reports to the: Executive Director
Job Description

  • A reputable shipping/custom clearing company is in search of a competent staff with vast knowledge in shipping and custom clearing services.


  • As a customer relation officer, your most important role is leading and motivating the team to ensure they give the best customer service possible to clients
  • Handling complaints, queries from customers and staff
  • Investigating and solving customers’ problem, which may be complex or long standing problems
  • Making sure  customers needs are met
  • Ensuring client’s goods are delivered on time and follow up on jobs

Job Requirements

  • Candidates should possess B.Sc qualification
  • A minimum of five (5) years experience (preferably a female)

How to Apply

Interested and qualified candidates should send their CV to:

Application Deadline: 31st March, 2019.

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