Job Detail

Telesales Executive Needed at Naijauto.com

Application Deadline: 14-10-2019

Naijauto.com
Lagos
Full Time
Category : Sales/Marketing Expected Salary : ₦100,000.00K Experience(s) : 1 Year

Overview

The Telesales Executive is primarily responsible for reducing churn rate and increasing return sale. He/she works with other teammates to review ad performance and discuss outcomes. He/she will own the process Dealers relationships, while taking other actions to mitigate against high churn rate.

About Naijauto.com

Our mission at Naijauto.com is to become your ultimate online solution for buying new, certified and used vehicles. Developed on the basis of carefully conducted studies of customer behavior and preferences as well as the characteristics of the automotive industry, Naijauto.com employs a powerful design, friendly interface and highly intuitive features in order to simplify the buying process and optimize user experience. Users will have immediate access to an extensive database of almost 300,000 cars for sale and 1234 new listings updated each day.

(Last Updated On: October 9, 2019)

PURPOSE OF THE JOB

The Telesales Executive is primarily responsible for reducing churn rate and increasing return sale.

He/she works with other teammates to review ad performance and discuss outcomes. He/she will own the process Dealers relationships, while taking other actions to mitigate against high churn rate.

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PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Makes cold and warm calls to Dealers.
  • Reviews Ad performance and communicates regularly with Dealers to upsell when necessary.
  • Flags poor performing ads for further action.
  • Schedules appointments for hunters when needed.
  • Reports retention matrix for Dealer Churn.
  • Works with Hunters to ensure revenue targets are met.

QUALIFICATION

  • First degree in any discipline

EXPERIENCE

  • Experience in portfolio management in e-commerce field.
  • Experiences in use of excel to analyse data.
  • Strong understanding of corporate strategy, project management and performance management principles.
  • Knowledge of CRM usage.

 

REQUIRED COMPETENCIES AND SKILLS

  • Emotional Intelligence
  • Problem-solving and analytical thinking
  • Communication (Written, Verbal, Presentation)
  • Attention to detail
  • People Management
  • Performance Reporting

 

KEY PERFORMANCE INDICATORS

  • Customer Retention
  • Customer Acquisition
  • Number of return sales recorded

 

BENEFITS:

  • Salary- NGN 100,000.00
  • Commission on revenue target
  • Have chance to work in a young and dynamic working environment with inspiring and talented leaders and colleges.
  • Opportunity to learn something new from the industry experts

HOW TO APPLY:

Interested candidates should send their CV to recruitment@naijauto.com using “Telesales” as the subject of their email.  Applications close on 14th October 2019.

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